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Privacy Policy

Effective Date: January 1, 2026

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide Directly

When you submit a claim, register for SMS updates, or contact us, we may collect:

  • Your name, address, and contact information (phone number, email address)
  • Details about your accident, injuries, and insurance situation
  • SMS opt-in consent records including timestamp and method of consent
  • Any other information you voluntarily provide through our forms

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information including your IP address, browser type, device type, pages visited, and referring URL. This information is used for site administration, security, and aggregate analytics purposes only.

How We Use Your Information

We use the information we collect to:

  • Communicate with you about your case, including via SMS if you have opted in
  • Respond to your questions and requests
  • Maintain records of SMS consent as required by applicable law
  • Improve and operate our website and services
  • Comply with applicable legal obligations

Your Privacy

We do not sell, rent, or share your personal information with third-party marketers.

Your information is collected solely to facilitate your use of this website and to connect you with legal resources. We are committed to keeping your personal information private and secure.

SMS Communications

If you opt in to receive SMS messages from Claims Rights Center, the following terms apply:

  • Message and data rates may apply depending on your mobile carrier and plan.
  • Message frequency varies based on your case activity, typically 2 to 4 messages per week.
  • You may opt out at any time by replying STOP to any message. Removal is immediate.
  • For help, reply HELP or contact us at mycase@claimsrc.com.
  • Consent to receive SMS messages is not a condition of receiving our services or of legal representation.
  • Your mobile phone number will not be shared with third parties for marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect the information we collect against unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us has been compromised, please contact us immediately.

Data Retention

We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with applicable law, and to resolve disputes. SMS opt-in records are retained as required by applicable telecommunications regulations.

Your Rights and Choices

Depending on your state of residence, you may have rights to access, correct, or request deletion of your personal information. To exercise any of these rights, please contact us at:

Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn we have inadvertently collected information from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: